Service technicians
Your customer knows when the technician arrives.
SarMaps watches the traffic to every appointment. If it runs late, you know before the van leaves, and the customer gets the new arrival time in good time.
Your company via SarMaps
Good morning, there is traffic on the way. Our technician will arrive around 10:25 instead of 10:00.
Example of the message that goes out. The text, times and name come from your own route.
What customers complain about, and what changes
Today
A window from 8 to 12, and the customer waits all morning.
With SarMaps
SarMaps works with the traffic of that moment and gives a real arrival time.
Today
The technician is stuck in traffic and nobody calls the customer.
With SarMaps
When a delay is coming, the message is ready: it sends itself on Telegram, or the technician sends it with one tap on WhatsApp.
Today
The office only hears afterwards that an appointment was missed.
With SarMaps
The office gets only the trips that are about to be late, with the new time.
Set up one route today and see tomorrow morning what it tells you.
What it costs: Team: €19 per vehicle per month, from 3 vehicles. Your first route is free, without a card.
Try it free